ANY QUESTIONS ABOUT OUR PRODUCTS AND SERVICES?

The driver must enter a country at the beginning and end of his activity and at every border crossing. What will change in this context with the DTCO 4.1?

The DTCO 4.1 will detect and store border crossings fully automatically. A digital map is stored in the device and the signals from the satellite positioning system are automatically used to detect the crossing of a state border. The new tachograph therefore relieves the driver of this task.

However, the driver also has to enter the land manually at the beginning and end of the daily working time with the DTCO 4.1. These entries may be made via the tachograph input menu or as part of the entries made when the driver card is inserted and removed. The DTCO 4.1 suggests a country for the manual entry of the country based on the current location of the vehicle, which allows the entry to be made more quickly.

I download the mass memory and driver card data with a VDO download key. Can I use it to read out the new DTCO 4.1 and the new driver cards that will be issued from July 21, 2023?

The mass memory from the DTCO 4.0 and the corresponding driver cards can be downloaded with a DLK Pro S. There will be a software update for the DLK Pro S for the DTCO 4.1, which we will make available via our VDO portal. This software update enables the mass storage device to be downloaded from the DTCO 4.1 and Generation 2 Version 2 (G2V2) maps.

Older DLK Pro (without S), which have not yet been "upgraded" for Smart Tachographs, need a "DLK Pro License Card Smart TCO ready" in addition to the software update for DTCO 4.1 in order to be compatible with the DTCO 4.1 and G2V2 cards. This DLK Pro License Card Smart TCO ready must be inserted once into the DLK Pro.

In addition, VDO will launch a DLK Smart Download Key at the end of Q3/beginning of Q4 2023, which can already download DTCO 4.1 mass storage devices and G2V2 cards and all previous generations of the DTCO.

As an alternative to downloading via the 6-pin interface on the DTCO, the DLK Smart Download Key can also download the data from the DTCO 4.1 via the Bluetooth interface.

I have heard that the satellite navigation data on Galileo, which is used by the new tachograph DTCO 4.1, will not be fully available until the market launch in August 2023. How does it affect me?

The EU legislator has stipulated that the DTCO 4.1 must work with the position and time data of the Galileo satellite system. This system offers the so-called OSNMA (Open Service Navigation Message Authentication) service, which has the function of "testifying" the authenticity of the position and time data, thereby establishing a high level of protection against manipulation.

At the time of the market launch of the DTCO 4.1, this system will not yet be available in the final expansion stage. Instead, it is expected that there will only be a test signal until the first quarter of 2024, with which the new tachographs will also largely fulfil the legally prescribed functions.

For drivers and companies, this deviation has no effect on day-to-day operations. After the OSNMA service is fully available, it will be possible to upgrade the so-called "transitional tachographs" to full OSNMA functionality via an update. This update will not be mandatory - however, due to legal requirements, it may be necessary to make an update, e.g. if the map material changes. Software updates can be made in connection with a planned workshop visit

A DTCO 4.1 is installed in my vehicle, which cannot process the OSNMA data and has not yet received an update. With this tachograph, does the driver still have to record border crossings manually, or is the border crossing automatically recorded by the tachograph?

The devices known as transition tachographs also record border crossings fully automatically. The driver, with a DTCO 4.1, only has to enter the country manually at the beginning and end of the daily working time and create the supplements for the times away from the vehicle.

Even if only an "OSNMA test signal" is available during the transitional period, the transitional tachograph will mark the data as secure. This can be seen, for example, on a printout via the pictogram that symbolizes a closed padlock.

I have ordered a truck that will be produced in July 2023. Since the vehicle has a special structure, the first registration will not be until October 2023. Do I then have to have a new tachograph installed when the truck is registered?

Unfortunately, the date on which a vehicle is first registered on the road alone decides which tachograph is to be installed in it. The production date of the vehicle or the date on which the tachograph was installed in the vehicle on the production line is irrelevant for this.

That is why there will be numerous vehicles that have had a second-generation version 1 tachograph (e.g. a DTCO 4.0e) installed during production and then have to be retrofitted with version 2 (e.g. the DTCO 4.1).

This unpleasant situation for those affected already occurred when the smart tachograph was introduced in June 2019.

Is it correct that drivers who record via a DTCO 4.1 must record every load and every unloading or every entry or exit of a passenger via the tachograph? If so, how does it work?

It is true that, due to legal requirements, the DTCO 4.1 must be able to record loading and unloading operations as well as simultaneous loading and unloading operations in freight transport and, in the same way, the boarding and/or disembarking of passengers. With DTCO 4.1, these events can be entered by the driver using the following steps:

1. Press the "Up Arrow" button or the "Down Arrow" button to enter the menu
2. Use the arrow keys to go to the sub-item "Enter vehicle" and confirm with "OK"
3. Use the arrow keys to go to the sub-item "Loading/unloading" and confirm with "OK"
4. Either confirm "Load" with the "OK" button or select "Unload" or "Load/Unload" using the arrow keys and confirm the entry with "OK".

In the case of tachographs installed in vehicles used for the carriage of passengers, the entry and/or exit of persons in the tachograph shall be carried out in the same way.

As of May 2023, however, there is no legal obligation for the driver to actually make the corresponding entries during loading and/or unloading or when boarding and/or disembarking passengers. For this purpose, the EU legislator would have had to make a corresponding amendment to Article 34 of Regulation (EU) No. 165/2014 via Regulation (EU) 2020/1054 or effectively prescribe this elsewhere. So far, the only legal regulation is that the tachograph (G2V2) installed in new vehicles from 21.8.2023 must be able to store these events and display them on a printout under the corresponding pictograms.

If the driver makes a corresponding entry, the DTCO 4.1 stores the place and time of the entry.

The DTCO 4.1 offers the possibility of recording truck loading or unloading or simultaneous loading and unloading. Does the driver have to record every single loading and/or unloading or only at the beginning and end of his activity?

As stated in the answer to question 7, as of May 2023 there is no legal obligation to record these events. Irrespective of this, the EU legislator hopes that the recording of the boarding and/or exiting of passengers or the loading and/or unloading of goods will make the regulations easier to understand and therefore easier to control. This applies in particular to the regulations of the law on secondment and the regulations on cabotage. The information is therefore of particular interest in the case of cross-border transport or assignments abroad.

In order to make these regulations controllable, all changes in the loading status or with regard to the boarding or alighting of passengers must be recorded and not just the first boarding of a passenger and the alighting of the last one or the first loading and the last unloading during the working day. Especially in long-distance freight transport, the situation can also arise that the driver does not carry out any loading and/or unloading activities during the entire working day.

In freight transport, the loading and/or unloading would also have to be recorded if the driver does not load or unload himself, but this is carried out, for example, by the loading staff of the shipper or recipient or by colleagues from your own company.

The company can oblige the drivers by appropriate regulations or instructions to use the tachograph to record loading and/or unloading or the boarding and/or alighting of passengers.

Will there be new driver cards and will I possibly have to replace my driver card that is still valid until 2027?

Since the tachographs (G2V2) installed in new vehicles from August 21, 2023 must also be able to store an increased amount of additional or extended information on the driver card, new driver cards will be issued with the deadline of July 21, 2023 for new or replacement applications. Like the new tachographs, these are referred to as G2V2 cards, i.e. Generation 2 Version 2, and can, for example, store up to 1,624 loading and/or unloading processes as well as many other data sets that cannot be recorded at all on G2V1 driver cards. G2V2 driver cards are downward compatible with older digital tachographs and therefore also work in a DTCO 2.2a or 3.0(a) for example.

A mandatory exchange of valid driver cards is not required by law in Germany. An existing driver card can therefore be used until the end of its validity. The new tachograph version from August 21, 2023 can also "work" with older driver cards (G1 or G2V1 driver card).

If, as of December 31, 2024, the period of time that must be documented or carried is extended to the current and preceding 56 calendar days, you as a driver should not forget that after the expiry date you should not use your old driver card for a further 28 days, as before, but for a further 56 days to carry.

I only received a new workshop card in April 2023. Do I have to apply for a new card before the expiry date in April 2024 to be able to work on a DTCO 4.1?

The DTCO 4.1 or all G2V2 tachographs only accept second-generation workshop cards. Since these G2 workshop cards were introduced a few years ago and the workshop cards have to be renewed annually, there are no longer any valid G1 workshop cards in the EU member states. This means that you can use the existing workshop card until the end of its validity.

With the DTCO 4.1, when inserting or removing the driver card, are you automatically asked about loading or unloading or whether passengers are getting on or off?

The legal basis does not result in an obligation to integrate this query into the registration and deregistration process when inserting and removing the driver card. With the DTCO 4.1, this information is not "automatically" requested each time the driver card is entered or removed, since it cannot be assumed for every driver at this point in time that loading or unloading or the boarding or alighting of passengers will be involved.

Are there any changes in DTCO 4.1 relating to the subject of DSRC, i.e. remote data queries by inspectors?

The data record, which is generated once per calendar minute by the tachograph for the DSRC (Dedicated Short Range Communication) query, is extended by some information in a DTCO 4.1 compared to a DTCO 4.0(e). With the EU Mobility Package I, the EU legislator has included the "time of availability of the last authenticated vehicle position" as additional information. In addition, it was decided to expand the DSRC data set to include personal data of the driver. Specifically, this is the following data:

• Uninterrupted driving time (duration of the current block of driving time since the last rest period or break in driving totaling at least 45 minutes)
• Driver's longest daily driving time in the current and previous 24-hour period
• Longest daily driving time of the driver within the current calendar week
• Driver's weekly driving time
• Driver's fortnight's driving time

Due to the legal requirements for calculating these driving times for the DSRC data set, there may be a (slight) deviation between the actual driving time values of the respective driver and the values specified in the DSRC data set. As before, administrative offense or fine proceedings cannot be initiated solely on the basis of a DSRC query. This can be done solely as a result of an actual control of the vehicle or driver.

What improvements will the DTCO 4.1 bring for me as a fleet operator?

For fleet operators, communication via Bluetooth, which is introduced for the first time in the DTCO 4.1, offers many advantages. It is particularly important that, apart from the VDO Fleet App (available Q4 2023) and a device with a Bluetooth interface, such as a smartphone or tablet, no further hardware is required to connect to the DTCO 4.1. No need of purchasing the DTCO SmartLink Pro with the DTCO 4.1. The VDO Fleet App will be soon available for Android and iOS.

If a terminal device is connected via Bluetooth and you have inserted your company card into the tachograph, both the mass storage data and the data of an inserted driver card can be downloaded via Bluetooth.

The ITS interface of the DTCO 4.1 can be used to query and process data from the tachograph for telematics systems, regardless of whether the vehicle's ignition is on or off. The amount of data that can be queried cyclically or dynamically depends on the telematics system used and whether the driver has consented to the transfer of personal data.

This data is particularly interesting for the optimization of driver and vehicle management. But they also help with compliance. Since the DTCO 4.1 can provide data in a verifiable format, this data can be used for legally compliant documentation. If violations do occur, the reports and scorecards created in our cloud solution VDO Fleet will help you to take targeted measures to prevent further violations and to document your actions.

By the way, the VDO Link, which will be available soon, is of course compatible with the DTCO 4.1. This allows you to automate tachograph downloads without installation and retrieve various data such as position and remaining driving times in real time.

In addition, the DTCO 4.1 is already well equipped for the future, as it can be updated. If there are legal changes or new features, for example simplifying operation by the driver or generating additional data for driver, vehicle and trailer management, an update will be sufficient in the future to benefit from these improvements.

What advantages do I have as a driver of the DTCO 4.1?

A major improvement for drivers carrying out cross-border transport is the fully automatic detection and storage of border crossings. This eliminates the need to stop at a suitable stopping place and manually enter the country via the tachograph menu.

Since the DTCO 4.1 can communicate via Bluetooth, it is possible to make entries or view evaluations via the VDO Fleet App (available Q3 2023). For example, manual supplements can be created more conveniently and a quick overview of the working and driving times already worked or the driving breaks and rest periods still to be taken can be obtained. The connection between the smartphone and the tachograph no longer requires additional hardware such as the DTCO SmartLink Pro. The scope of services and information provided by the app depends on whether you, as the driver, have consented to the transfer of personal data or not.

When you remove your driver card, the Bluetooth connection is disconnected. When the driver card is reinserted, the connection is re-established.

The special rules and innovations introduced by the EU Mobility Package I are integrated into DTCO 4.1. This applies, for example, to the special rule in international freight transport, which makes it possible to take two reduced weekly rest periods in succession, or to extend driving time by up to two hours at the end of the working week in order to spend a weekly rest period at the place of residence or business location. If a weekly rest period is taken during transport in accompanied combined transport (ferry/train regulation), DTCO 4.1 also recognises this change from the EU Mobility Package I. In addition, all the improvements introduced with the DTCO 4.0e update will be carried over.

The DTCO 4.1 gives the driver a warning if the preset maximum speed is exceeded (usually 90 km/h). A warning is also shown on the display if the maximum permissible working time per day or per week is exceeded (>10 h/>60 h) or if a driver card expires about to expire.

The set UTC time is regularly compared with the time transmitted by the satellite positioning system and an adjustment is automatically made in case of minor deviations.

What are the requirements for retrofitting? Will soon all vehicles over 3.5 t permissible maximum mass and all buses be equipped with the DTCO 4.1?

Compared to the retrofitting deadlines contained in the original version of Regulation (EU) No. 165/2014, Regulation (EU) 2020/1054 has set significantly shorter deadlines. Only those vehicles that are used for cross-border freight or passenger transport and with which journeys subject to recording are carried out are affected by the obligation to retrofit. If the vehicle is only used within the Member State of establishment, a functioning tachograph (regardless of generation or version) does not have to be replaced on a general date.

If the vehicle is used across borders and no exemption from the driving and rest time regulations can be claimed, the following conversion periods apply:

By 30.12.2024 at the latest, all vehicles in which an analogue tachograph (with speedometer disc/record sheet) or a first-generation digital tachograph (all DTCO up to and including version 3.0a) is installed must have been converted. From 31.12.2024, these vehicles must be equipped with a second-generation version 2 tachograph, for example the DTCO 4.1. With regard to the date of first registration, all vehicles registered up to and including 14.6.2019 are affected. For vehicles registered in Q2 2019, it should be checked which tachograph version is actually installed. The background to this is that some vehicle manufacturers have already equipped vehicles with a G2V1 tachograph before 15.6.2019. In this case, the retrofitting period shown below applies.

In addition to the tachograph itself, the motion sensor (KITAS) must be replaced and a DSRC antenna installed.

By 18.8.2025 at the latest, all vehicles already equipped with an intelligent tachograph (G2V1, for example DTCO 4.0 and 4.0e) must have been converted to the latest version, for example DTCO 4.1, as the conversion period for these vehicles expired on 19.8.2025. In relation to the date of first registration, these are all vehicles registered from 15.6.2019. In addition to the tachograph itself, the motion sensor (KITAS) must also be replaced.

As of 1.7.2026, those vehicles with which cross-border journeys are carried out and which are subject to recording and which have a maximum permissible mass between more than 2.5 t and not more than 3.5 t will follow. If these vehicles are already equipped with a tachograph, the installed device can be operated until 30 June 2026 at the latest, regardless of the date of first registration of the vehicle, as a second-generation tachograph version 2, for example a DTCO 4.1, must be installed from 1.7.2026. If a tachograph is not yet installed, the same requirements and date apply.

Companies that transport their own goods for their own purposes in so-called own account transport in accordance with Article 1 (5) (d) of Regulation (EC) No. 1072/2009 with vehicles between more than 2.5 and not more than 3.5 tonnes maximum permissible mass may be subject to an exception for cross-border journeys, depending on the individual circumstances, which is described in detail directly afterwards.

From July 1, 2026, the EU social regulations will apply and thus also the recording by tachograph for vehicles for the transport of goods with a maximum permissible mass of more than 2.5 t. What does that mean for me as a service provider, dealer or craftsman?

Anyone who only transports their own goods for the company's own purposes operates so-called works transport. The exact requirements that must be met for company transport are described in Article 1 Paragraph 5 Letter d) of Regulation (EC) No. 1072/2009.

If these companies use vehicles or tractor-trailer combinations with a maximum permissible mass of more than 2.5 t and no more than 3.5 t for cross-border goods transport or for own-account cabotage, the following applies from 01.07.2026 in accordance with Article 3 letter, depending on the individual case ha) in conjunction with Article 2 Paragraph 1 Letter aa) of Regulation (EC) No. 561/2006, an exemption from the driving and rest time regulations and thus also from the obligation to have a tachograph installed in the vehicle.

The prerequisite for the exception, however, is that "driving is not the main activity of the person driving the vehicle". What exactly that means, i.e. the extent of steering activities, for example, from which these steering activities are to be regarded as the main activity, depends primarily on this how the respective national authorities responsible for the implementation of the driving and rest time regulations interpret this legal issue. Companies in Germany can obtain information from the supervisory authority responsible for the company headquarters (e.g. trade supervisory authority) on how this situation is interpreted in Germany .

In Germany, as of May 2023, it is still unclear which wording will be used to adapt the national legal basis (driving personnel law and driving personnel ordinance) to the EU law amended by the EU Mobility Package I. Only after these legal bases have been adjusted will it become clear whether companies that meet the requirements formulated in EU law can also benefit from the exception for purely national transport. As of May 2023, journeys in company traffic in Germany with a maximum permissible mass of more than 2.8 t must be recorded (by "daily control sheet" or by tachograph, if one is installed), unless an exception under paragraph 1 or 18 of the Drivers' Ordinance applies.

If the above or any other exception is not applicable to the company's carriage, international (and where applicable also national) carriage on own account or on own-account cabotage involving vehicles or towing vehicle-trailer combinations with a maximum permissible mass of more than 2.5 t from July 1, 2026, a second-generation version 2 tachograph, for example a DTCO 4.1, must be installed in the vehicle. Vehicles that cannot be equipped or retrofitted with a corresponding tachograph may not (from July 1, 2026) be used (any longer) for such transport.

The term own-account cabotage hides a carriage carried out by an own-account transport company within a country in which it is not established. For example, a German construction company that carries out construction work in Paris, France, and procures building material itself from building material suppliers within the Paris city area and transports it to the construction site with its own vehicles.

From July 1, 2026, the EU social regulations will apply and thus also the recording by tachograph for vehicles for the transport of goods with a maximum permissible mass of more than 2.5 t. What does this mean for me as a carrier?

Since May 21, 2022, anyone who transports goods across borders for a fee with vehicles or towing vehicle-trailer combinations with a maximum permissible mass of more than 2.5 t or who carries out cabotage transport has required a permit under road haulage law, the so-called EU license.

From July 1st, 2026, the obligation to have a version 2 tachograph of the second generation, for example a DTCO 4.1, installed in the vehicle will also apply from the "more than 2.5 t limit" for cross-border transport and cabotage transport. Vehicles that cannot be equipped or retrofitted with a corresponding tachograph may not be used for such transport (from July 1, 2026).

In Germany, as of May 2023, it is still unclear which wording will be used to adapt the national legal basis (driving personnel law and driving personnel ordinance) to the EU law amended by the EU Mobility Package I. Only after the amendment of these legal bases will it become clear whether freight carriers based in Germany will also use tachographs to record carriage that takes place exclusively on the territory of the Federal Republic of Germany with vehicles between more than 2.5 t and no more than 3.5 t maximum permissible mass have to make. As of May 2023, goods transport for third parties for a fee in Germany with a maximum permissible mass of more than 2.8 t must be recorded (by "daily control sheet" or by tachograph, if one is installed), unless an exception under paragraph 1 or 18 of the driving personnel ordinance applies.

Cabotage carriage is carriage carried out within a country in which the carrier has no place of business. For example, a transport by a German carrier between Warsaw and Gdansk in Poland.

The new DTCO 4.1 will have a Bluetooth interface. What are the advantages for me as a driver or fleet operator?

For the company, an advantage of communication via Bluetooth is that no additional hardware is needed to connect to the smartphone, tablet or other devices. The expense of purchasing the DTCO SmartLink Pro is eliminated with the DTCO 4.1.

In addition, it is possible to download both the mass storage data and the data of an inserted driver card via Bluetooth when the company card is inserted. The VDO Fleet App (available Q3 2023)  can be used for this purpose. If the data is transferred in this way, a separate download key is no longer required.

The ITS interface of the DTCO 4.1 can be used to query and process data from the tachograph for telematics systems, regardless of whether the vehicle's ignition is on or off. The amount of data that can be queried cyclically or dynamically depends on the telematics system used and whether the driver has consented to the transfer of personal data.

Drivers also benefit from the fact that the DTCO 4.1 can communicate via Bluetooth. Via the VDO Fleet App (available Q3 2023), entries can be made or evaluations can be viewed. For example, manual supplements can be created more conveniently and a quick overview of the working and driving times already worked or the driving breaks and rest periods still to be taken can be obtained. The connection between the smartphone and the tachograph no longer requires additional hardware such as the DTCO SmartLink Pro. If you do not consent to the transfer of personal data, the scope of services of the app or other applications may be limited.

The regulations are becoming more and more complicated. Can I use the tachograph data to check and document compliance?

The processing and evaluation of the data stored by the tachograph offers fleet operators numerous opportunities to document legally compliant behavior or to react precisely in violations occur. The key to this is the VDO Fleet cloud solution. The data, which you either upload manually to our security servers or which is downloaded fully automatically from the tachograph's mass memory and driver cards via remote download, goes through an analysis process at the end of which compliance with numerous requirements has been checked. You receive vehicle and personal evaluations and can use the scorecards provided to see at a glance whether the regulations have been complied with or whether there is potential for improvement in driver or vehicle management. All data, documents and information are archived via the installation-free cloud solution.

Legally compliant transport handling is so important because the risk classification system means that a transport manager and, if necessary, other responsible persons in the company lose their personal reliability if too many or serious violations are committed during the execution of the transports. If personal reliability is in doubt or "revoked", there is a high risk of the continuation of the Community licence (EU licence).

For this reason, the reports and scorecards made available to you via the cloud platform VDO Fleet Tachograph Management not only show violations for driving, working and rest times, but also non-compliance with cabotage regulations and, in the future, also with posting regulations.

These services will also be available to fleets with older tachograph versions via the VDO Link, our plug-and-play device that will be launched in December 2023 and will be connected via the front interface of the tachographs.

With VDO Fleet and VDO Link,  you take care of your business, we take care of your compliance.

With the many different tachograph versions, I'm slowly losing track. Can you give me a clear explanation of that?

Analogue tachographs

In vehicles that were registered for the first time on the road before 30.4.2006, analogue tachographs are installed, which record on record sheets (also called speedometer discs).

Digital tachographs - Generation 1

From 1.5.2006, for the first time, registered vehicles used for journeys subject to recording had to be equipped with a digital tachograph. These are referred to as the first generation (G1) of digital tachographs. Since some technical adjustments have had to be made over the years, for example to improve the tamper-proofing of the devices, to record a second motion signal or to integrate the so-called one-minute rule, there are a total of three versions of the first-generation digital tachographs. The first version (G1V1) was installed until 30.9.2011, the second version (G1V2) between 1.10.2011 and 30.9.2012 and the third version (G1V3) between 1.10.2012 and 14.6.2019.

In the case of VDO's DTCOs, release versions 1.0 to 3.0a belong to the first generation.

Digital tachographs - Generation 2

Vehicles registered for the first time on or after 15.6.2019 must have the so-called "intelligent" digital tachograph, which, for example, can transfer fleet management data to the company via the so-called ITS interface (Intelligent Transportation System), is connected to a global satellite navigation system and provides a data set for DSRC remote query (Dedicated Short Range Communication). These devices are called second generation (G2) digital tachographs. Since the 2nd quarter of 2019, the first version (G2V1) of these tachographs has been installed. These are, for example, the DTCO 4.0 and the DTCO 4.0e, which has received some improvements and additional features via update and, for example, supports the driver when entering the country when crossing the border.

From 21.8.2023, the second version of the smart tachograph will be installed in new vehicles. The general abbreviation G2V2 has been established for this. VDO sells this tachograph under the designation DTCO 4.1.

For more information, read our magazine article:

The DTCO 4.1 will be able to be supplied with updates via the workshops. In which areas or functions will it be possible to update the software?

In principle, all software-based functions of the G2V2 tachograph can be adapted or changed via updates, for which this is not prohibited by law. Examples of this would be an update of the digital map, the adaptation of the structures in a submenu or additional information for the driver in the VDO counter. We are therefore particularly interested in feedback from drivers and companies about existing potential for improvement. There are limits to adjustments made by an update, for example, in the case of functions whose modification would negatively affect protection against manipulation.

A good example of software-based adaptations, which mean an improvement, especially for the drivers, is the update from DTCO 4.0 to version 4.0e. The update provides the driver with suggestions for entering the country when crossing the border and additional information in the VDO counter that makes it easier to comply with working time regulations. In addition, the DTCO 4.0e simply ejects the driver card ten minutes after insertion if no entries are made, instead of reading the card after one minute without manual additions, as is the case with the DTCO 4.0.

Where can I book training for the DTCO 4.1? Who is my contact person for the topic?

VDO and our VDO partners offer various training courses for drivers, fleet operators and workshops:

The EU regulation states that all driving times of a driver must be documented without gaps – preferably on the driver’s card. If this is not possible, a driver must carry a confirmation (EU form) from the company covering the last 28 days before he starts the trip.

The calculation of the times is done using fixed parameters, which are defined in the EU regulation – irrespective of the digital tachograph’s manufacturer.

Article 34 (7) of the EU regulation No. 165/2014 stipulates the following: “The driver shall enter in the digital tachograph the symbols of the countries in which the daily working period started and finished.” So yes, it’s necessary to enter the country symbol at the start and end of your daily work period even if the country has not changed and/or the driver card remained in the device overnight. The legal requirements do not suggest any rule according to which a country symbol only has to be entered if the country has changed.

A driver card with an expired validity date will no longer be accepted by the tachograph. The “Card invalid” error message will appear in the display and the card will be ejected. This also means that no further data will be saved on the expired card. In this case, the driver or the company must apply for or purchase a new card from the card-issuing body which is responsible.

This message means that the driver card or mass memory download is due, hence the “0 days” in the display.

An authorised workshop can program the DTCO so that this message appears in the display a few days beforehand.

So you must read out the driver card and/or the mass memory of the digital tachograph.

The driver card must be read out at least every 28 days and the mass memory data at least every 90 days.

You’ll need a company card and a driver card to operate the tachograph properly.

You can apply for these cards either at your local trade office or at vehicle registration and technical inspection authority offices.

The first step is to register the tachograph with the company card.

Make sure you have enough printer paper rolls in the vehicle.

You must also comply with the regular intervals that are prescribed for checking the device, meaning you must visit an authorised tachograph specialist workshop every 2 years.

Tachograph repairs and calibrations may only be carried out by authorised specialist workshops.

You can usually find relevant information in the operating manual, which must always be in the vehicle. If you don’t have this manual, we recommend that you purchase one from our dealers or a specialist workshop.

For reading out the driver cards (every 28 days at the latest) and the mass memory of the digital tachograph (every 90 days at the latest), we recommend our current DLK Pro Downloadkey with the article number A2C59515252. It contains an integrated card reader for reading out driver cards. If you have this key, you don’t need a licence card to unlock the integrated card reader.

However, the key only reads out and archives the data – you can’t display and evaluate any data with it.

Our TIS-Web Data Management online solution is ideal for evaluating driver and vehicle data.

The monthly fees for this depend on the number of vehicles and users recorded and the range of functions used, which can be flexibly selected in various user levels.

All you have to do is transfer the vehicle and driver card data to the TIS-Web platform. The data is then backed up in a professional data centre.

We do not offer access to TIS-Web in our webshop. We recommend that you contact one of our specialist dealers for this.

We can offer you our DLK Pro TIS-Compact (article number A2C59515262) as an alternative here. It’s almost like the DLK Pro Download Key, because if you have it, you don’t need a licence card to activate the integrated card reader. However, the difference is that the DLK Pro TIS-Compact is restricted to a fleet of up to 5 vehicles and up to 10 drivers. This key also differs from the normal DLK Pro in that it contains software you can install on your PC or laptop. This means you can store the data locally on your computer and also display and evaluate it. If you decide to use the DLK Pro TIS-Compact, you don’t need additional TIS-Web access.

The buffer batteries in the digital tachographs must be replaced every 2 years as part of the periodic DTCO tests.

This ensures that the digital tachograph is not damaged. The DTCO must continue to safely store the data for 1 year after disconnection from an external supply voltage (e.g. the vehicle battery).

If the buffer batteries are not replaced every 2 years, there is a risk that they will discharge. This means that the data stored in the DTCO will be irrevocably lost and the DTCO will no longer function.

The only thing you can do then is to replace the device.

One special feature of the DTCO 1381 Release 2.1 is the integrated VDO counter, which shows the remaining driving and rest times in real time on the device’s display.

Please note that the VDO counter function of the DTCO Rel. 2.1, which is directly installed by the vehicle manufacturer ex works, must be activated with an additional DTCO VDO Counter Update card.

The VDO counter is already enabled in our “DTCO 1381 Rel. 2.1 active” retrofit devices. If you have this release, you don’t need an update card.

“Out of Scope” mode means that the vehicle is travelling outside the scope of the regulation. This is possible for trips outside EU countries, for example, and may also be possible for trips on non-public roads. However, it may be open to interpretation and it is sometimes evaluated differently from state to state. As the manufacturer of the tachographs, we cannot make any legally binding statements in this case. We highly recommend that you contact your trade supervisory authority.

It is of course possible to replace the DTCO in your vehicle with a new device. Depending on the vehicle type, a vehicle-specific version can be used if necessary, or alternatively, you can use a “Universal DTCO”, which is then parameterised accordingly.

In any case, this work must be done by an authorised tachograph specialist workshop.

You can find suitable specialist workshops here. 

Question:
I have no data from the truck during a certain period, but the driver card data is read out correctly. I use the DLK Pro. Why?

Answer:
1) Do you also regularly load the mass memory from your digital tachograph into your archiving software? If not, then it’s possible that only certain sections are taken from the mass memory data for reporting purposes, depending on the archiving software. If only data from the driver card is downloaded, that is insufficient and does not comply with the legal requirements.

2) If only some of the vehicle data is missing (gaps), then this may be due to the following reasons: Because the download key is set to “Since the last download” by default, only the (vehicle) data that has been added since the last download is downloaded. If the (vehicle) download is now interrupted for any reason (accidental removal, etc.) then the download key notes the date of the download but the interruption prevents it from downloading any data – so data will be missing. When data is downloaded again, then only the most recent data is requested (since the last download, even if this was defective). However, the old, missing data will no longer be downloaded.

The solution:
Set DLK Pro to “entire mass memory” (Workplace/Keytools/Start.exe) and repeat the download. When the download has completed, all the data should be available again. You can then set the DLK Pro back to “Since the last download”. It also downloads more quickly with this setting.

Question:
We’re interested in the DLK Pro Download Key. Is there any limitation on the number of vehicles and drivers that can be downloaded? Eight vehicles and 14 drivers can currently be downloaded. At present, we use an older VDO download stick + card reader to send our data in ddd format to an external company for evaluation and archiving. Can we carry on doing this with the DLK Pro?

Answer:
The DLK Pro Downloadkey has no limitation in terms of drivers and vehicles, it’s only the amount of memory that’s limited. You can use the “new” Downloadkey in the same way as the older one, but a card reader is already integrated into the newer version. Only the DLK Pro TIS Compact is limited – but only in the evaluation function (5 vehicles, 10 drivers), not with the download itself. If you want to send the driver’s card or vehicle data automatically, we recommend our Remote Download Device DLD. The DLD system gets the data into the office 100% automatically, so you won’t have to chase after your drivers or vehicles for information if you use this system.

Question:
I have several trucks. In the case of one vehicle, it’s vital that I get all the tachograph data. The truck has been with me since September 2014, but the UN card was apparently not inserted until February 2016. Right now I can only read the data from today to February 2016. Is there any way to get the “missing” data (September 2014 - February 2016)?

Answer:
If your company card was inserted into the digital tachograph for the first time in February 2016, the data should also be downloadable before the company lock was set in February 2016 (free data). However, from the information you’ve given us, we believe that another company must have already been registered before that – so you can’t download this data with your company card. An authorised workshop can download all the data using its workshop card, but it’s only allowed to release the free data (without a company lock) and the data protected with your company lock to you.

This is where our DLD Short Range II and DLD Wide Range II products excel. You’ll need a DLD basic kit for each vehicle. When the vehicle is in a defined area on the fleet site, its data is transmitted to the office PC with the DLD Short Range II via a wireless local area network (WLAN) controlled by the TIS-Web RTM web application.

The DLD Wide Range II on the other hand, transmits tachograph and driver card data to a VDO server on a mobile network (using GPRS), so the data can be read out and transmitted at any time, e.g. from a motorway rest area.

Both of these solutions perform downloads automatically in line with the defined company requirements, which are set in the Remote Manager (RTM). The company card remains in the office and this, plus encrypted data transmission, ensures greater security.

You’ll need the hardware of the basic kit and it will also have to be installed & configured. You’ll also need to have the necessary remote manager (RTM Web Application) installed and you’ll have to be shown how to operate everything smoothly by our dealers.

Question:
I need a quote for a program and the associated equipment that can read out and manage truck driver cards and the relevant vehicle data. If possible, I’d like to manage and store the data on one of your servers so I can work with it online.

Answer:
For reading out driver cards (every 28 days at the latest) and the mass memory of the digital tachograph (every 90 days at the latest), we recommend our current DLK Pro Downloadkey with the article number A2C59515252. It contains an integrated card reader to read out driver cards. If you have this key, you don’t need a licence card to unlock the integrated card reader.

However, the key only reads out and archives the data – you can’t display and evaluate any data with it.

Our TIS-Web Data Management online solution is ideal for evaluating driver and vehicle data.

The monthly fees for this depend on the number of vehicles and users recorded and the range of functions used, which can be flexibly selected in various user levels. All you have to do is transfer the vehicle and driver card data to the TIS-Web platform. The data is then backed up in a professional data centre.

The (blue-black) DLK Pro Downloadkey with the article number A2C59515252 is only a solution for reading out and archiving data. You can’t display and evaluate any data with it. Our TIS-Web Data Management online solution is ideal for evaluating driver and vehicle data. The monthly fees for this depend on the number of vehicles and users recorded and the range of functions used, which can be flexibly selected in various user levels. All you have to do is transfer the vehicle and driver card data to the TIS-Web platform. The data is then backed up in a professional data centre. We do not offer access to TIS-Web in our webshop. In your case, we recommend that you contact one of our specialist dealers.

We can offer you our DLKPro TIS-Compact (article number A2C59515262) as an alternative here. It’s almost like the DLK Pro Downloadkey, because if you have it, you don’t need a licence card to activate the integrated card reader. This product is restricted to a fleet of up to 5 vehicles and up to 10 drivers. This key also differs from the normal DLK Pro in that it contains software you can install on your PC or laptop. This means you can store the data locally on your computer and also display and evaluate it. If you decide to use the DLKPro TIS-Compact, you don’t need additional TIS-Web access. You can also purchase the DLK Pro TIS-Compact from our webshop (www.vdo-shop.de) or from one of our dealers.

You’ll need a DLD basic kit for each vehicle. The DLD Wide Range II transmits data securely over a mobile phone network (GPRS) to a VDO server, which you can access via a protected Internet connection. The download takes place automatically in line with the defined company requirements, which are set in the Remote Manager (RTM). The company card remains in the office and this, plus encrypted data transmission, ensures greater security.

In this case, we recommend that you contact one of our specialist dealers, who will be happy to provide you with a detailed offer.

You’ll need the hardware of the relevant basic kit and it will also have to be installed & configured. You’ll also need to have the necessary remote manager (RTM Web Application) installed and you’ll have to be shown how to operate everything smoothly by our dealers.

Question:
We are active in the event sector and are organising a roadshow with a show truck. The vehicle is a Dodge RAM and it’s to be equipped with a digital tachograph. Since the vehicle will be out of our reach for months, we’d like to arrange for a download of the driver data via remote download. Is this possible with this vehicle and what equipment is needed? We would also be interested in the price.

Answer:
In your case, our DLD Wide Range II solution is ideal for the remote readout of tachograph and driver card data.

You’ll need a DLD basic kit for the vehicle. The DLD Wide Range II transmits data securely over a mobile phone network (GPRS) to a VDO server, which you can access via a protected Internet connection.

The download takes place automatically in line with the defined company requirements, which are set in the Remote Manager (RTM). The company card remains in the office and this, plus encrypted data transmission, ensures greater security.

We recommend that you contact one of our specialist dealers, who will be happy to provide you with a detailed offer.

You’ll need the hardware of the relevant basic kit and it will have to be installed & configured. You’ll also need to have the necessary remote manager (RTM Web Application) installed and you’ll have to be shown how to operate everything smoothly by our dealers. Our dealers can also check which digital tachograph would match your vehicle and your requirements perfectly.

The DLK Pro Downloadkey is only a solution for reading out and archiving data. You can’t display and evaluate any data with it. Our TIS-Web Data Management online solution is ideal for evaluating driver and vehicle data. The monthly fees for this depend on the number of vehicles and users recorded and the range of functions used, which can be flexibly selected in various user levels. All you have to do is transfer the vehicle and driver card data to the TIS-Web platform. The data is then backed up in a professional data centre.

We do not offer access to TIS-Web in our webshop. We recommend that you contact one of our specialist dealers for this.

We can offer you our DLKPro TIS-Compact (article number A2C59515262) as an alternative here. It’s almost like the DLK Pro Downloadkey, because if you have it, you don’t need a licence card to activate the integrated card reader. However, the difference is that the DLK Pro TIS-Compact is restricted to a fleet of up to 5 vehicles and up to 10 drivers.

This key also differs from the normal DLK Pro in that it contains software you can install on your PC or laptop. This means you can store the data locally on your computer and also display and evaluate it. If you decide to use the DLKPro TIS-Compact, you don’t need additional TIS-Web access.

You can also purchase the DLK Pro TIS-Compact from our webshop (www.vdo-shop.de) or from one of our dealers.

Question:
I have the VDO Download Key DLK Pro to read out the tachograph data. When I plug the DLK into the tachograph in the truck, it takes about 15 minutes, then it lights up green. So far, so good. But when I insert the driver’s card in the DLK, I get a “No Authorization” message. I also can’t view driver activity on my PC. I can see that something has taken place on this date, but nothing more. Do I need additional software for this and is it mandatory? Is this readout process correct and sufficient?

Answer:
You obviously have a download key that hasn’t been unlocked yet. It was not automatically included from the outset, but was activated via an additional activation card. The current versions already have this included. From March on, there will probably be an update in which the DLK Pro card readers that have not yet been activated will be activated free of charge. However, it’s mandatory to read out the driver card as well. Depending on the archiving software, this can also be downloaded using an additional card reader (external USB). Alternatively, the download key can also download the driver card while downloading the mass memory (here the driver card must also be inserted in the digital tachograph and the driver card download must be enabled in the DLK settings). In all cases, the data is archived and evaluated using archiving software (e.g. TIS-Web). Simply downloading the data does not comply with legal requirements.

You’ll need a company card and a driver card to operate the tachograph properly.

You can apply for these cards either at your local trade office or at vehicle registration and technical inspection authority offices.

The first step is to register the tachograph with the company card.

Make sure you have enough printer paper rolls in the vehicle.

You must also comply with the regular intervals that are prescribed for checking the device, meaning you must visit an authorised tachograph specialist workshop every 2 years.

Tachograph repairs and calibrations may only be carried out by authorised specialist workshops.

You can usually find relevant information in the operating manual, which must always be in the vehicle. If you don’t have this manual, we recommend that you purchase one from our dealers or a specialist workshop.

For reading out the driver cards (every 28 days at the latest) and the mass memory of the digital tachograph (every 90 days at the latest), we recommend our current DLK Pro Downloadkey with the article number A2C59515252. It contains an integrated card reader for reading out driver cards. If you have this key, you don’t need a licence card to unlock the integrated card reader.

However, the key only reads out and archives the data – you can’t display and evaluate any data with it.

Our TIS-Web Data Management online solution is ideal for evaluating driver and vehicle data.

The monthly fees for this depend on the number of vehicles and users recorded and the range of functions used, which can be flexibly selected in various user levels.

All you have to do is transfer the vehicle and driver card data to the TIS-Web platform. The data is then backed up in a professional data centre.

We do not offer access to TIS-Web in our webshop. We recommend that you contact one of our specialist dealers for this. 

We can offer you our DLKPro TIS-Compact (article number A2C59515262) as an alternative here. It’s almost like the DLK Pro Downloadkey, because if you have it, you don’t need a licence card to activate the integrated card reader. However, the difference is that the DLK Pro TIS-Compact is restricted to a fleet of up to 5 vehicles and up to 10 drivers. This key also differs from the normal DLK Pro in that it contains software you can install on your PC or laptop. This means you can store the data locally on your computer and also display and evaluate it. If you decide to use the DLK Pro TIS-Compact, you don’t need additional TIS-Web access.

Question:
We’re interested in your TIS-Web application. We’re still using the TIS Office version 2.7.3. At the moment, the driver cards are still being read out via a USB card reader. My understanding is that this process is automated in TIS-Web.

Answer:
Data can be read out remotely by our DLD Short Range II and the DLD Wide Range II in connection with our TIS-Web online platform.

You’ll need a DLD basic kit for each vehicle. The DLD Wide Range II transmits data securely over a mobile phone network (GPRS) to a VDO server, which you can access via a protected Internet connection. The DLD Short Range II transmits data automatically via WLAN when the vehicle is in a defined area of the fleet site.

Both of these solutions perform downloads automatically in line with the defined company requirements, which are set in the Remote Manager (RTM). The company card remains in the office and this, plus encrypted data transmission, ensures greater security.

We recommend that you contact one of our specialist dealers, who will be happy to provide you with a detailed offer. You can find the list here.

You’ll need the hardware of the relevant basic kit and it will have to be installed & configured. You’ll also need to have the necessary remote manager (RTM Web Application) installed and you’ll have to be shown how to operate everything smoothly by our dealers. The monthly or annual fees for the TIS-Web platform depend on the number of vehicles and users recorded and the range of functions used, which can be flexibly selected in various user levels.

Downloading vehicle or driver data is not possible using IOS devices, and we don’t have any software for a MacBook either.

For reading out driver cards (every 28 days at the latest) and the mass memory of the digital tachograph (every 90 days at the latest), we recommend our current DLK Pro Downloadkey with the article number A2C59515252. It contains an integrated card reader to read out driver cards. If you have this key, you don’t need a licence card to unlock the integrated card reader. However, the key only reads out and archives the data – you can’t display and evaluate any data with it. Our TIS-Web Data Management online solution is ideal for evaluating driver and vehicle data.

The following operating systems can be used with the TIS-Web platform:

• Windows 8.1
• Windows 10
• Windows 11

Internet browsers than can be used are latest versions of Google Chrome, Mozilla Firefox and Microsoft Edge.

The monthly fees for TIS-Web depend on the number of vehicles and users recorded and the range of functions used, which can be flexibly selected in various user levels. All you have to do is transfer the vehicle and driver card data to the TIS-Web platform. The data is then backed up in a professional data centre.

We do not offer access to TIS-Web in our webshop. We recommend that you contact one of our specialist dealers for this.

To use the app, a DTCO® version 2.0a or higher, the DTCO SmartLink Pro and a smartphone with Android or iOS are required.

The use of the app is free of charge, as long as the necessary hardware is available. The VDO SmartLink Pro can be ordered on DTCO® SmartLink Pro (Android + iOS) |VDO online shop (vdo-shop.com).

The connection is made via Bluetooth. After successful pairing, the main menu (the three dashes in the upper left corner of the image) will take you to the option "Connect SmartLink" This requires the six-digit PIN, which is visible on the label of the SmartLink. After that, only the DTCO token (visible on the DTCO display) has to be entered.

It is recommended to eject the driver card in advance by remote control. Then, all corresponding activities can be entered in the menu via the "Manual supplement" option. As soon as the tachograph is ready to receive the data, it switches to transmission mode.

The calendar is downloaded via the "Driver activity" function and shows driving times, rest times, other activities, on-call times as well as distances traveled.

The upper half of the screen of the main menu shows the remaining driving time until the next break. The "VDO Counter" function provides more details.

The last activities can be seen in the sub-tabs of the VDO counter: these are driving time, rest time and history. Driving data and a rest time register are also available. Under "History" you will find daily and weekly data.

In the VDO Counter menu, the desired activity can be set under "Daily" and then under "Change activity".

First, the connection to the DTCO must be allowed under "Driver entry" and "Remote/remote control". The current connection status can be viewed in the app under "Setting" and then under "Diagnostics".

Under VDO Fleet - Downloads you will find a detailed description in different languages.

The app support email address is app-support@continental.com.